Looking Forward to 2020, Here are 10 Themes for News A human-centered design research process to understand how people use technology and what that might mean for news. via Medium: https://open.nytimes.com/looking-forward-to-2020-here-are-10-themes-for-news-166d84125172 No matter where we spoke to people, certain themes continuously came up regardless of the topic we were researching. We looked at these themes … Continue reading Looking Forward to 2020, Here are 10 Themes for News